Shipping policy

 

Shipping Policy

Domestic (UAE) Shipping

• Free Shipping: Orders above 350 AED qualify for free shipping.
• Shipping Fee: A 25 AED fee applies for orders below 350 AED.
• Delivery Time: Orders are delivered within 2-3 working days from order confirmation, unless same-day or next-day delivery applies as indicated at checkout.

GCC and International Shipping

• Delivery Time: Deliveries typically take 3-5 business days after dispatch, subject to customs clearance.
• Shipping Costs: Shipping and customs fees are calculated at checkout.
• Import Fees: Additional import duties or taxes may apply upon delivery and are the responsibility of the customer.

Note: If we do not ship to your country, it will not appear as an option at checkout. Please do not place an order by selecting an alternative country, as such orders will not be processed or fulfilled.

Order Tracking and Liability

• A tracking number will be provided once your order is shipped.
• Atlas & Maya holds no responsibility for delays caused by the carrier or customs processes.